IEMA

PRIVACY POLICY

SmartMechanics (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the SmartMechanics mobile application.


Information We Collect

We may collect the following information:

Personal Information

• Name
• Email Address

Usage Data

• App interactions
• Feature usage data
• AI prompt and response interactions

AI-Generated Content

The app processes user-provided prompts to generate AI-based responses. These prompts and responses may be temporarily processed to provide app functionality and improve user experience.


How We Use Your Information

We use the collected information to:

  • Create and manage your account
  • Provide and improve app features
  • Generate AI-powered responses
  • Maintain app security and performance
  • Respond to user feedback and support requests
  • Comply with legal and policy obligations

AI-Generated Content Disclosure

SmartMechanics generates content using artificial intelligence. AI-generated responses may not always be accurate, complete, or suitable for every situation. Users should independently verify important information before relying on it.

The app includes an in-app reporting mechanism that allows users to report offensive, harmful, misleading, or inappropriate AI-generated content.


Content Reporting and Moderation

Users can report AI-generated content through the app’s reporting tools. Reported content may be reviewed to improve moderation systems, safety measures, and overall service quality.


Data Sharing

We do not sell, rent, or trade your personal information to third parties.

Information may be shared only when necessary:

  • To comply with legal obligations
  • To protect user safety and platform integrity
  • With trusted service providers required to operate the app
  • To investigate fraud, abuse, or security incidents

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect user data. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.


User Choices

Users may:

  • Review or update their account information
  • Request account deletion
  • Contact us regarding privacy concerns
  • Request information about how their personal data is used

Children’s Privacy

SmartMechanics is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated Effective Date. Continued use of the app after changes become effective constitutes acceptance of the revised policy.


Contact Us

If you have any questions about this Privacy Policy or our data practices,please contact us at:

📧 [email protected]