PRIVACY POLICY
Smart Health Hub (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Smart Health Hub mobile application.
Information We Collect
We may collect the following information:
Personal Information
• Name
• Email Address
• Account password (stored in encrypted/hashed form)
Health & Fitness Data
• Profile details you provide (such as age, weight, height, fitness goal, and diet preference)
• Health diary entries (calories, water intake, steps, sleep hours, mood, and notes)
• Logged workouts and physical activities
• Generated and saved meal plans
Photos & Camera
• Food images you capture or select for calorie and nutrition scanning
• Camera and photo-library access is used only for these features and only with your permission
Usage Data
• App interactions
• Feature usage data
• AI prompt and response interactions
AI-Generated Content
The app processes user-provided inputs (such as dietary preferences and food images) to generate AI-based responses, including meal plans and nutrition estimates. These inputs and responses may be temporarily processed to provide app functionality and improve user experience.
How We Use Your Information
We use the collected information to:
- Create and manage your account
- Provide and improve app features such as health tracking, the diary, activity logging, AI meal planning, and food calorie scanning
- Generate AI-powered responses and personalized recommendations
- Calculate health insights such as your health score and progress statistics
- Maintain app security and performance
- Respond to user feedback and support requests
- Comply with legal and policy obligations
Health & Medical Disclaimer
Smart Health Hub is a wellness and fitness tracking tool and is not a medical device or a substitute for professional medical advice, diagnosis, or treatment. Calorie counts, nutrition values, meal plans, and health scores are estimates and may not be accurate or suitable for your individual needs. Always consult a qualified healthcare professional before making decisions about diet, exercise, or your health.
AI-Generated Content Disclosure
Smart Health Hub generates content using artificial intelligence. AI-generated responses (including meal plans and food/nutrition estimates) may not always be accurate, complete, or suitable for every situation. Users should independently verify important information before relying on it.
The app includes an in-app reporting mechanism that allows users to report offensive, harmful, misleading, or inappropriate AI-generated content.
Content Reporting and Moderation
Users can report AI-generated content through the app’s reporting tools. Reported content may be reviewed to improve moderation systems, safety measures, and overall service quality.
Data Sharing
We do not sell, rent, or trade your personal information to third parties.
Information may be shared only when necessary:
- With trusted service providers required to operate the app, including our cloud hosting/database provider and our AI provider (Anthropic, which powers Claude AI) for processing prompts and food images you submit
- To comply with legal obligations
- To protect user safety and platform integrity
- To investigate fraud, abuse, or security incidents
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect user data, including encrypted authentication and secure data transmission. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention & Deletion
We retain your information for as long as your account is active. You can permanently delete your account at any time from within the app (Settings → Delete Account). Deleting your account removes your profile and associated data, including your diary entries, logged activities, workouts, and saved meal plans.
User Choices
Users may:
- Review or update their account information
- Permanently delete their account and associated data
- Contact us regarding privacy concerns
- Request information about how their personal data is used
Children’s Privacy
Smart Health Hub is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated Effective Date. Continued use of the app after changes become effective constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
